A Valuable Part of The Team

Eric McCullough, 50, is a key member of PRIDE Industries’ custodial team ensuring that the Sacramento International Airport Terminal B is spotless.

It is hard to miss Eric’s enthusiasm and dedication to his job. He has received numerous letters from travelers praising his work and giving him kudos. In the selfie era, Eric has become an unofficial PRIDE celebrity at the airport. Recently, a traveler posted to PRIDE’s Facebook page: “Just met one of your outstanding employees at the Sacramento International Airport. Liked him so much I asked if we could take a selfie… Mr. McCullough totally made my morning!”

“When doing my job at the airport, I don’t expect people to come up to me and give me recognition. I just let my work speak for itself, says Eric. “I am very serious about that.”

Eric says he is simply doing what he loves. “I enjoy treating the customers with respect; showing them where to go when they get lost, making them feel at home and giving them encouragement.” Although he takes the time to help others and assist where needed, his top priority is accomplishing his tasks. “My main goal is to get my work done in a timely manner.”

Eric has a developmental disability. He was referred to PRIDE at the age of 17,  and he has never wanted to leave the company. Over his 31 years with the company, Eric has held many jobs including a variety of packaging, assembly, and order fulfillment projects. Each job has helped him to develop new skills and improve upon his strengths.

“There are certain things I can’t do as well as other people, but I don’t let that stop me from achieving my goals in life,” says Eric. “I just do the best I can and move on from there.”

Four years ago, Eric decided he was ready for a new challenge. He joined one of PRIDE’s Supported Employment Program groups working at the airport. The Program partners with local businesses to meet their needs while creating community-based jobs for people with disabilities.

Working in the community has been great for Eric. “Eric works full-time, plus all holidays – his attendance is outstanding. He never misses a day,” says Robin Yniguez, a PRIDE Rehabilitation Counselor and Eric’s case manager. “Eric is a very valuable part of the team. He makes us look amazing!”

When asked what motivates him, Eric replies: “The energy in me keeps me going. It keeps me from being bored and gives me an opportunity to do nice things for people that I come in contact with.”

Eric is a humble individual who shares credit for his success. “I am very thankful that God has allowed me to work at the airport and use the talents and the gifts He has given me. If it weren’t for Him, I would not be out there, so I won’t take all the credit. However, I am proud of myself.”

We are proud of Eric, too. We hope his story has inspired you to think about creating opportunities for individuals with disabilities in your business or organization. And, next time you’re traveling through Terminal B in Sacramento, don’t forget to say “hello” to Eric. Better yet, just post your selfie!