A New Start

MaryHelen_edited

A job means so much more than a paycheck – it provides meaning, self-esteem and a chance to learn skills. MaryHelen Ceballos is an employee at PRIDE’s Ft. Bliss TX contract. With support and accommodations, she is thriving in her job.

“My life has not been easy due to my disabilities,” says MaryHelen. “I became hard-of-hearing when I was five years old. During school, I unexpectedly lost about half of my hearing in my left ear and was left only with a loud buzz in my right ear. Despite multiple MRI’s, CAT scans, blood work – my doctors had no explanation for my hearing loss. It was devastating.”

Despite her hearing loss, MaryHelen’s mother continued to enroll her in a non-deaf school. Unfortunately, this was not always a welcome environment. “My teachers did not understand how to help a hard of hearing child,” says MaryHelen. “Many doubted I would even graduate high school. Since I was different than the other children, I struggled to make friends.”

Through perseverance, MaryHelen overcame many challenges and excelled academically, participating in speech pathology classes to improve her communication skills. “My proudest moment was when I graduated high school with several scholarships to college,” says MaryHelen. However, the poor treatment that she had received discouraged her so much that MaryHelen declined her college acceptance and found work as a grocery store cashier.

Unfortunately, disability can strike at any moment – MaryHelen was injured while working and needed back surgery. “My employer refused to accommodate my disabilities,” says MaryHelen. “Despite the fact that my doctor had not yet cleared me for work and that I needed to use a walker and attend physical therapy, I was immediately terminated after a week of leave.”After my dismissal, I applied for job after job. No employer would hire me due to my back injury and the accommodations needed for me to hear others on the job. I just felt lost and alone.”

To get back on a career path, MaryHelen went back to college to get her certificate in sign language while searching for new employment. Fortunately, a friend suggested that she apply for a job at PRIDE Industries. “I found out that most of my hard of hearing and deaf friends worked there. I wanted to be part of PRIDE’s mission to create jobs for people with disabilities,” says MaryHelen. After interviewing twice, she was hired in July 2016.

“I was happy for the first time in several years since my back injury. Working for PRIDE has changed my life drastically. For the first time in my life, I am not ashamed to be hard-of-hearing, and I get the help I need at work. I feel like I have been given a second chance.”

At Ft. Bliss, MaryHelen works as a clerk for the Electrical, Fire Alarms and Environmental shops in support of PRIDE’s military customer. To help her succeed at her job, she was provided a telephone with a volume booster, as well as a lift desk and lumbar chair. ASL interpreters and job coaches are available to help with translation when needed.

“Since starting at PRIDE, MaryHelen has done very well in the Service Order Desk department. She is a quick learner, very organized and follows all processes precisely,” says Vocational Rehabilitation Counselor Ronda Davenport.

“Everyone is friendly here, I love my job and the people I work with,” says MaryHelen. “We truly function as a team and take care of each other. I couldn’t ask for more in a job position.”

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